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Frequently Asked Questions

We know pharmacy can be confusing, so here are some answers to the most common questions we receive. If your question isn’t answered here, please don’t hesitate to reach out.

You've got questions, we've got answers.

How much does Parafill cost?
Parafill’s service is free. Pay your normal copay for your medicines, and the rest of our service is provided to you at no charge.
Does Parafill accept my insurance?
Parafill accepts all insurances, whether they are Medicare, Medicaid, or private insurance.
What if I don't have insurance?
No problem! We do everything we can to make your healthcare more affordable. We have unbeatable pricing on our medicines, and you can speak with a cost specialist at Parafill to create a custom monthly medication pricing for you. If you so desire, your personal Parafill pharmacist will reach out to your doctor to provide advice for the most effective and cost-friendly medications for you.
Do you carry my medication?
Yes. As a full-service pharmacy, Parafill can fill all medications, including specialty, over-the-counter, brand, and generic. If you want to learn more or speak to a pharmacist about your meds, give us a call at (216)-260-1300 anytime!
Can I pick up my prescriptions?
You are welcome to come to to our Beachwood central location to pick up prescriptions. However, Parafill is built to be a convenient service that works around your life. Free delivery is our primary method to get your prescriptions to you.
Can I talk directly with a pharmacist?
Absolutely, our pharmacists and support team are just a text, phone call or email away, 24 hours a day, 7 days a week.

Call or Text: (216)-260-1300

How do I schedule a free consultation?
Scheduling a consultation with a Parafill pharmacist is easy and can be done in minutes.

Just give us a call at (216)-260-1300 and we'll be happy you get you connected.
How do I access my online account?
You can access your account online from any device at Within your account, you can view your current medication list, request refills, view receipts, and talk to your pharmacist.

For Providers

How can Parafill help my practice?
We're a full-service pharmacy that handles insurance benefits coordination, prior authorizations, and price investigations for your staff and patients. We make sure that your patients get their medications on time and deliver it for free.
Do you carry specialty medications?
Yes, as a full-service pharmacy Parafill can fill all medications. Our pharmacists are experienced in many clinical areas providing you and your patients with the best possible care.

Need a question answered?

Speak with a Parafill pharmacy support team member today

A Simplified Pharmacy Experience

Worry less about your medications.

With Parafill you can worry less about your medications, and focus more on living. Join a pharmacy that wants to take more off of your plate so you can rest easy.

Join by Phone

Call us any time to speak with our pharmacy support team to answer any questions or sign up over the phone.

Call or Text (216) 260-1300

Join Online

Getting started online only takes a few seconds. All we need is a few pieces of information. It's really that easy!

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